Tourism Fiji
Transforming Tourism Fiji into the South Pacific's Tourist Hub
Transforming Tourism Fiji into the South Pacific's Tourist Hub
With 90% of holidays starting online and tourists spending 12+ hours researching their perfect getaway, Tourism Fiji needed more than just a website – they needed a digital transformation to compete on the global stage and drive the country's largest industry forward.
Client: Tourism Fiji
Industry: Tourism & Travel
Platform: Multi-device Tourism Hub
Impact: 40% of Fiji's GDP
Market: Global (47% Australian, 17% NZ visitors)
Tourism employs 120,000 people in Fiji
A$19 trillion global tourism market
30% of Fiji's workforce depends on tourism
Critical to Fiji's economic growth
Transform a complex lottery system into an intuitive mobile experience that converts casual browsers into loyal VIP members – all while navigating strict gaming regulations.
1. Strategic Discovery 🔍
Comprehensive landscape analysis
Stakeholder interviews across tourism sector
Customer journey mapping
Travel trend analysis
Four primary persona development
2. Experience Innovation
We created "Pick Your Own Adventure" – a personalized travel platform that:
Adapts content based on user location
Delivers tailored itineraries
Showcases relevant local experiences
Integrates real-time deals
Provides trip planning tools
3. Digital Excellence
Built a mobile-first platform featuring:
SEO-optimized architecture
Dynamic content discovery
Interactive mapping
Seamless local business integration
Multi-language support
Smart Personalization: Location-based content and offers
Rich Storytelling: Immersive Fijian culture and experiences
Mobile Optimization: Swipe-friendly interface
Local Integration: Direct business promotion opportunities
Data Intelligence: Continuous optimization system
Tourism Fiji now has a dynamic digital hub that:
Matches travelers with perfect experiences
Promotes local businesses effectively
Drives tourism industry growth
Competes with larger destinations
Scales for future expansion